Delivery All Over Pakistan 5 to 8 working days

Refund and Return Policy for Ehab.pk

1. Return Window

Standard Returns: Items can be returned within 14-30 days of receipt. Ensure the product is in its original condition, with tags attached.
Exchanges: If you want a different size or color, you may exchange the item within the same period.

2. Condition of Items

Items must be unworn, unwashed, and free of any damage.
Original packaging and tags should be intact.

3. Non-Returnable Items

Items on sale or clearance, unless stated otherwise.

4. Return Process

Initiate a Return: Contact customer service through email or phone to request a return. Provide order details and reason for return.
Return Shipping: Pack the item securely and include a copy of the receipt or order confirmation. You may need to cover the cost of return shipping unless the item was defective or the wrong product was sent.
Return Address: Send the item to the address provided by customer service.

5. Refunds

Processing Time: Refunds are typically processed within 5-10 business days after the returned item is received.
Method: Refunds are usually issued to the original payment method. If payment was made by cash on delivery, a refund may be provided as store credit or bank transfer.

6. Defective or Incorrect Items

If the item received is defective or incorrect, contact customer service immediately. In such cases, return shipping costs may be covered by the company.

7. Customer Service Contact

For returns and refunds, reach out to customer service at [ehabpakistan@gmail.com] or [+923422483334].
Make sure to check ehab.pk’s specific policy on their website or contact their customer service for the most accurate information.